By accessing or using RocketLaunch.io ("Website") and our services including RocketLaunch AI, RocketLaunch Website, RocketLaunch Pro, and RocketLaunch Grow (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.
RocketLaunch.io ("Company," "we," "us," or "our") is a design agency located at 1150 S Olive St, Los Angeles, CA 90015, providing digital design services and software solutions.
We provide the following services:
We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice. We will not be liable for any modification, suspension, or discontinuation of the Services.
To access certain Services, you must create an account. You agree to:
You must be at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business, you represent that you have authority to bind that entity.
We may terminate or suspend your account at our sole discretion for violations of these Terms or for any other reason. You may terminate your account at any time by contacting us.
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
You may not upload, post, or transmit content that:
We reserve the right to remove any content that violates these Terms and to take appropriate action against violating users.
The Services and all related content, features, and functionality are owned by RocketLaunch.io and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
You retain ownership of content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such content as necessary to provide the Services.
For custom design and development services, ownership of final deliverables transfers to you upon full payment, unless otherwise specified in a separate agreement. We retain the right to use general methodologies, know-how, and techniques developed in providing services.
Any feedback, suggestions, or ideas you provide regarding our Services may be used by us without compensation or attribution.
Service fees are as specified in your service agreement or subscription plan. All fees are non-refundable unless otherwise stated.
We accept payment by credit card, bank transfer, and other methods as specified. You authorize us to charge your designated payment method.
Refunds are provided only as specified in our Refund Policy or as required by law. Custom work is generally non-refundable once commenced.
While we strive for high availability, we do not guarantee uninterrupted access to our Services. We may experience downtime for maintenance, updates, or technical issues.
Support is provided as specified in your service agreement. We will make reasonable efforts to respond to support requests in a timely manner.
We will provide services with reasonable skill and care, but we do not guarantee specific outcomes or results from using our Services.
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Our Services may integrate with third-party platforms and services. We are not responsible for the availability, functionality, or terms of service of third-party providers.
We may display or provide access to third-party content. We do not endorse or take responsibility for such content.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ROCKETLAUNCH.IO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless RocketLaunch.io, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of:
You may terminate these Terms at any time by discontinuing use of the Services and closing your account.
We may terminate these Terms immediately if you violate any provision or for any other reason with or without notice.
Upon termination:
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Los Angeles, California.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action or representative proceeding.
These Terms constitute the entire agreement between you and RocketLaunch.io regarding the Services and supersede all prior agreements.
We may modify these Terms at any time by posting the updated Terms on our Website. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of such provision.
You may not assign these Terms without our written consent. We may assign these Terms at any time.
We are not liable for any delay or failure in performance due to causes beyond our reasonable control.
If you have questions about these Terms of Service, please contact us:
RocketLaunch.io
Email: legal@rocketlaunch.io
Address: 1150 S Olive St, Los Angeles, CA 90015
Phone: (909) 747-9582
These Terms are effective as of July 10, 2025. We reserve the right to update these Terms at any time. Material changes will be communicated through our Website or by email.
By using RocketLaunch.io services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.