An inbox with priorities.
Waiting live chats. Unanswered replies. Leads to claim. Drafts to review. Tasks due today. See what needs a person, in order, for you or the whole team.
RocketLaunch CRM
Every conversation.
A clear next step.
Relationships need attention. Give your team one place to see the lead, understand the conversation, and move the work forward.
Leads & contactsPipeline & tasksEmail approvalsNova live chat
Start with what needs you
Less searching.
More following through.
A practical sales workspace built around the moment a customer reaches out, and everything your team needs to do next.
A customer record with context.
Keep contacts, companies, form answers, chat transcripts, consent, notes, tasks, and email history on a connected timeline. Pick up the conversation with the details in front of you.
A pipeline with a next step.
Move deals from New to Contacted, Discovery booked, Proposal sent, and Negotiation, through to Won or Lost. Keep the deal owner, value, and open tasks visible.
AI drafts. Your approval.
Prepare a first reply using Nova’s approved business knowledge. Review the draft before it sends. Customer replies return to the lead’s timeline so the conversation stays together.
A human, when it matters.
Go available on the live-chat desk, accept a visitor’s request, and join their Nova conversation. Hand it back to Nova when your part is done.
A team that knows who’s next.
Claim a new lead, assign a deal owner, and keep follow-up tasks with the customer record. Personal and team inbox views make responsibility easier to see.
From inquiry to relationship
Keep the thread.
Move the work.
Capture
A website inquiry or Nova conversation becomes a lead with its original context.
Understand
Read the timeline, claim the lead, and review a first-reply draft.
Follow through
Assign an owner, update the deal stage, and set the next task.
Connected to Rocket Launch
The conversation
doesn’t stop at chat.
Nova handles the first conversation. CRM gives your team the context and controls to take it from there.
Connect website lead capture, approved business knowledge, email follow-up, and the live-chat desk around one customer record. We confirm customer access, pricing, integrations, and rollout scope before activation.
Meet NovaA few useful answers.
Get clear on the workflow and the setup before choosing your next step.
How does CRM connect to my website?
Website forms and leads captured by Nova feed the lead record, along with form answers, chat history, and consent. Sales inquiries can open a deal automatically. We confirm the intake setup for your website during onboarding.
Does AI send email without approval?
The source workflow creates drafts for review. A person approves an email before it sends. Drafts use Nova’s approved business knowledge; incoming replies return to the customer timeline.
Can my team take over a Nova conversation?
Yes. Available team members can accept a visitor’s live-chat request, join the conversation, and hand it back to Nova. The live desk connects the visitor’s chat with the team workspace.
What does RocketLaunch CRM cost?
CRM pricing and customer rollout details are confirmed with your scope. Request a walkthrough so we can discuss your team, website, Nova setup, and required integrations.
Can we bring our existing contacts?
We’ll review your existing data and agree on a migration scope. Import formats, integrations, and any custom work need to be confirmed before setup.
Make the next step visible
Bring your customer
conversations together.
Show us how your team works today. We’ll walk through CRM and scope the connections that matter to your business.
