Legal

Privacy
Policy.

Effective: July 10, 2025Last Updated: July 10, 2025
01

Introduction

Welcome to RocketLaunch.io ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at rocketlaunch.io (the "Website") or use our design services (collectively, the "Services").

We are committed to protecting your privacy and ensuring transparency about our data practices. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

02

Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Contact us through forms, email, or phone
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Create an account or profile
  • Participate in surveys or feedback requests

This information may include:

  • Name and contact information (email, phone, address)
  • Company name and business information
  • Project details and requirements
  • Payment information (processed securely through third-party providers)
  • Communications and correspondence with us

2.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and usage:

  • IP address and location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Device identifiers

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

03

How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

  • Provide, maintain, and improve our design services
  • Communicate with you about projects and services
  • Process payments and transactions
  • Deliver requested information and respond to inquiries

3.2 Business Operations

  • Analyze website usage and improve user experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and security threats
  • Conduct internal research and development

3.3 Legal Basis for Processing

We process your personal information based on:

  • Your consent (where required)
  • Performance of contracts
  • Legitimate business interests
  • Legal compliance requirements
04

Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing services
  • Payment processing
  • Analytics and performance monitoring
  • Cloud storage and backup services

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of our users and the public

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

05

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

06

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

  • Client project information: 7 years after project completion
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months
  • Account information: Until account deletion
07

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

7.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

7.3 European Union Residents (GDPR)

If you are an EU resident, you have rights under the General Data Protection Regulation, including those listed above and the right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us using the information provided in Section 11.

08

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

09

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

RocketLaunch.io

Email: privacy@rocketlaunch.io

Address: 1150 S Olive St, Los Angeles, CA 90015

Phone: (909) 747-9582

12

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

13

California "Do Not Track" Disclosure

Our Website does not currently respond to "Do Not Track" signals from browsers. However, you can control cookies and tracking through your browser settings and the options provided in this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy laws including CCPA, GDPR, and other state privacy regulations. For specific legal advice regarding your data protection obligations, please consult with a qualified attorney.

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